THE HEPP SUCCESS STORY
HEPP quality stems not only from the history of the company that invented hotel silverware, but particularly in today’s context, from modern manufacturing and stringent quality control as well.
The brothers Otto and Carl Hepp: Up until 1863 tableware in hotels and restaurants was made solely of genuine silver. Its disadvantage was that it quickly showed sign of wear as it was too soft. Added to that it was expensive and very heavy. That gave Carl Hepp the idea of creating products that looked like silver but provided the advantages of a harder, longer-lasting and more economic material. He developed a method of coating nickel silver with fine silver. This was the birth of hotel silverware.
Stormy years of expansion followed. The idea was a success and hotels, restaurants as well as the ocean-going liners of North German Lloyds were equipped with the unique HEPP hotel silverware. In the early sixties the basic material, nickel silver was increasingly abandoned due to new know-how and further developments. It was replaced by the new material 18/10 stainless steel, that was more versatile in use.
Our success – then as now – incorporates traditional values such as reliability and quality as well as our vast innovative energy. By developing new processes and products and keeping production flexible we always keep our finger on the pulse of progress. These are factors that inspire the confidence of leading hotels, shipping lines, airlines and hospitals and that result in our worldwide success.